Temporary Technical Support Specialist
H
Hy-Tek Computers
📍 rocky mountain house, ab, Canada
Job Description
Join our team as a Technical Support Specialist, providing essential assistance in user challenges with technology and networks. This temporary role demands a proactive attitude and extensive technical knowledge.
Ideal candidates will possess a Bachelor's degree and five years of experience in technical support or help desk environments. You will assist users in navigating technical issues, report on system performance, and maintain a detailed log of problems and solutions. Flexibility to travel and supervise a support team adds variety to your work.
Key Responsibilities:
• Give users access to computer networks
• Analyze and report network performance issues
• Respond to user queries efficiently
• Maintain logs for problem-solving reference
• Train users on technology and systems
Requirements:
• 5+ years of technical support experience
• Certifications: CompTIA Security+, MCSA, Network+, A+
• Valid driver's license is necessary
• Strong knowledge of...
Ideal candidates will possess a Bachelor's degree and five years of experience in technical support or help desk environments. You will assist users in navigating technical issues, report on system performance, and maintain a detailed log of problems and solutions. Flexibility to travel and supervise a support team adds variety to your work.
Key Responsibilities:
• Give users access to computer networks
• Analyze and report network performance issues
• Respond to user queries efficiently
• Maintain logs for problem-solving reference
• Train users on technology and systems
Requirements:
• 5+ years of technical support experience
• Certifications: CompTIA Security+, MCSA, Network+, A+
• Valid driver's license is necessary
• Strong knowledge of...