Temporary Outpatient Services Associate
P
PVH (Tommy Hilfiger/Calvin Klein)
📍 singapore, singapore, Singapore
Job Description
Responsibilities and Duties
- Manage service counters for patient registration, appointment scheduling and payment
- Register patients for outpatient visits and services efficiently
- Provide financial counselling to clients, explain charges and assist with various government subsidy schemes available
- Perform billing processes and manage cash float, including payment collection for the services rendered, and be accountable for payment collected
- Manage appointment scheduling and coordinate for multiple appointments accurately
- Manage hospital general and outpatient services appointment lines
- Answer and triage all phone calls and address callers' general inquiries and feedback and/or transfer calls to the relevant department or personnel
- Manage phone enquiries for outpatient services efficiently, including queries for outpatient referrals and appointments
- Undertake general administrative d...