Temporary Customer Service Analyst (6 months)

Main responsibilities :

• Maintain constant contact and communication with the client.
• Attend to the needs and requests presented by customers as soon as possible and/or channel them to the appropriate department of the company so that they can be answered.
• Follow-up to customer requirements from purchase order placement to delivery.
• Monitor delivery metrics.
• Constant communication with all areas of the company to ensure that the client's requirements are met in accordance with what was agreed.
• Keep the client informed in the event that any situation arises that prevents their request from being delivered in full or on the agreed date.
• Contribute to the fulfillment of the company's objectives.

Profile :

• 6 months of experience in the area of planning or purchasing.
• Intermediate English (essential)
• Advanced knowledge of...