Temporary Customer Experience Supervisor

Bedard Ressources

📍 Dorval, Quebec, Canada

LongTerm Supervisors of Office and Administrative Support Workers

Job Description

Tasks
 Manage a team of 10 or more Ambassadors.
 Organize daily operations.
 Ensure service quality and excellence.
 Provide ongoing training and coaching to Ambassadors to continuously improve the customer experience.
 Resolve challenging situations and support the airport operations team.
 Approve schedule changes.
 Prepare for and assist management during weekly meetings.
 Welcome, direct, and inform YUL passengers.
 Conduct performance evaluations for Ambassadors.
 Maintain consistent verbal and written communication with the entire team and management.
 Perform various administrative tasks (attendance tracking, shift report follow-up, employee file management, procedure updates, timesheets, etc.).
 Make schedule adjustments as needed.
 Participate in project development initiatives.
 Answer calls on the supervisors' phone line.
 Per...
        

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Job Details

Location Dorval, Quebec

Job Type LongTerm

Category Supervisors of Office and Administrative Support Workers

Posted July 27, 2026

Deadline September 05, 2026