Temporary Customer Care Representative at ATCO
A
ATCO Structures & Logistics Ltd
📍 edmonton, division no. 11, Canada
Job Description
Embark on a rewarding journey as a Temporary Customer Care Representative with ATCO Gas in Edmonton, AB. This 6-month position emphasizes customer service, billing expertise, and teamwork.
Work as part of the Customer Care & Billing team at ATCO Gas. You will utilize advanced tools to solve customer inquiries efficiently and accurately, contributing significantly to customer satisfaction. Candidates should have a Grade 12 Diploma, exceptional customer service skills, and a passion for problem-solving.
Key Responsibilities:
• Assist customers using established communication processes
• Calculate bills accurately via rate calculations
• Escalate inquiries appropriately for resolution
• Adhere to privacy legislation for customer information
• Maintain accurate documentation within the system
Requirements:
• Grade 12 Diploma or GED equivalent
• Call center experience preferred but not required
• Strong mathematical ability for bill calculations
• Excepti...
Work as part of the Customer Care & Billing team at ATCO Gas. You will utilize advanced tools to solve customer inquiries efficiently and accurately, contributing significantly to customer satisfaction. Candidates should have a Grade 12 Diploma, exceptional customer service skills, and a passion for problem-solving.
Key Responsibilities:
• Assist customers using established communication processes
• Calculate bills accurately via rate calculations
• Escalate inquiries appropriately for resolution
• Adhere to privacy legislation for customer information
• Maintain accurate documentation within the system
Requirements:
• Grade 12 Diploma or GED equivalent
• Call center experience preferred but not required
• Strong mathematical ability for bill calculations
• Excepti...