Job Overview
, Full time, Monday to Friday Oldham, £13.00ph
Key Areas of Responsibility:
Coordinate with engineers and customers to schedule service, maintenance, and repair appointments, ensuring efficient allocation of workloads.Manage and organise the daily schedules of a team of engineers, optimising diaries to maximise productivity and service efficiency.Respond professionally and promptly to incoming emails and telephone enquiries, providing accurate information and exceptional customer service.Oversee day-to-day front office operations, ensuring the smooth and professional delivery of administrative functions.Manage appointment scheduling, including confirmations, rescheduling, and handling last-minute changes.Maintain accurate and organised records of bookings, customer information, and job updates within internal systems.Act as a primary point o...