Telephony Business Analyst

Insight Global

📍 Austin, TX, United States

Full-time other-general

Job Description

Job Description
Position Overview
Our client is seeking a Business Analyst to support a large-scale telecommunications transformation initiative focused on consolidating multiple telephony providers into a centralized Nextiva environment. This individual will play a critical role in researching existing carrier relationships, gathering and documenting requirements, coordinating with external vendors, and helping drive the migration strategy. The ideal candidate possesses strong analytical skills, exceptional communication abilities, and a project-oriented mindset with the ability to navigate complex vendor relationships and multiple workstreams simultaneously.

Key Responsibilities
• Partner with project stakeholders to identify, document, and analyze current telephony carriers, contracts, services, and business requirements across the organization.
• Conduct research and discovery activities to inventory existing telecommunications environments and identify migrati...
Apply for this Position