Job Description
On-site - Manila No Exp Required Diploma Full-time
Job Description
Overview
On-site - Manila No Exp Required Diploma Full-time
Description
- Answer and direct incoming calls in a professional manner.
- Provide excellent customer service to callers and assist with their inquiries.
- Maintain call logs and documents accurately.
- Connect callers to the appropriate departments or staff members.
- Handle emergency calls as per company protocol.
Responsibilities and Duties
- Ability to multitask and handle high call volumes.
Requirements
- Educational Qualifications: Diploma in a relevant field.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong customer service skills.
- Qualities and Traits: Excellent verbal communication skills, patience, and a friendly demeanor.