Telephone Operator
Affiliated Oncologists
📍 Chicago Ridge, Illinois, United States
Job Description
Overview
Join Affiliated Oncologists as a Telephone Operator!
AO specializes in treating a variety of cancers including lymphoma lung, breast, prostate, gynecologic, colorectal and head and neck cancers. Our physicians and staff are multi-disciplinary team of highly experienced caregivers focused on helping patients and their families receive the best care and support possible.
SCOPE: Under direct supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Courteously and efficiently answers all incoming calls and connects callers with the correct extension.