TELECALLING

TestHiring

📍 Mumbai, Maharashtra, India

Full-time Information and Record Clerks

Job Description

Job Description
  • Make outbound calls to potential donors, volunteers, and beneficiaries.
  • Explain the NGO's mission, programs, and ongoing initiatives clearly and professionally.
  • Encourage donations, volunteer participation, and community engagement.
  • Maintain accurate records of calls and update the database regularly.
  • Follow call scripts while adapting conversations to individual needs.
  • Respond to queries and provide accurate information about NGO activities.
  • Coordinate with team members to achieve fundraising and outreach goals.
  • Build positive relationships with supporters and beneficiaries.
  • Ensure timely follow-ups with interested individuals.
  • Maintain professionalism and confidentiality during all interactions.


  • Requirements