Telecaller

Confidential

📍 Ludhiana, Punjab, India

Full-time Communications Equipment Operators

Job Description

  • Make Outbound & Receive Inbound Calls to generate leads, promote products/services, and assist customers.
  • Handle Customer Queries by providing accurate information and resolving concerns professionally.
  • Maintain Customer Records by updating call details, follow-ups, and feedback in the CRM or database.
  • Follow Up with Prospects to convert inquiries into sales or appointments and maintain customer relationships.
  • Achieve Daily/Monthly Targets by meeting call volume, lead generation, sales, or customer service goals.