Technology Support Lead - VMWare

JPMorgan Chase

📍 Plano, TX, United States

Full-time other-general

Job Description

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in Corporate Sector - Enterprise Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

**Job responsibilities**

+ Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
+ Execute policies and procedures that ensure operational stability and availability
+ Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
+ Escalate and ...
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