Technology Support Analyst

Job Description

We have a new opportunity to join our Technology team in Frating, Colchester as a Technology Support Analyst. This role is offered on a permanent basis and will require you to be onsite 5 days per week.

About the team

The Technology team provides expertise and effective solutions to Penguin Random House. We integrate flexibility and agility which supports our consistent way of working. We set ourselves up for success by holding ourselves accountable and welcoming change. Each member of the Technology team brings skill and initiative to their role; we take personal ownership within a one team culture, working collaboratively to meet expectations from our stakeholders who trust us to deliver.

The role

As Technology Support Analyst, you’ll provide hands-on support across a varied technology environment. You’ll be one of the first points of contact for incidents and service requests, helping colleagu...