Technology Support Analyst

Position - Technology Support Analyst 
Exp-  3+ yrs
Notice Period - Immediate Joiner- 15 days
Working days/ Timing - 5 days (Rotational shift)
Skills - Desktop Support, Technical Support Analyst, L1 Support, L2 Support, Service Desk,

Office 365, Outlook, Active Directory, Windows 11, Microsoft Teams, Exchange Management, Remote Support, TeamViewer, LogMeIn, IT Helpdesk, Troubleshooting, Ticketing Tools, Citrix, VM Support, SLA Management

Job Summary:

We are hiring a Technology Support Analyst to provide L1/L2 desktop and technical support for hardware, software, and enterprise applications. The role involves troubleshooting technical issues, managing service desk tickets, supporting Office 365 environments, and ensuring smooth IT operations.

Key Responsibilities:

• Provide L1/L2 desktop and remote technical support
  
• Tro...