Technology Customer Service Specialist with French & (Spanish or Italian)

Overview

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!

Languages Required

• Excellent command of French
• Excellent command of Spanish or Italian
• Professional level of English
• Other languages are considered a plus

Responsibilities

• Communicate with customers via chat, video, and co-browsing tools
• Understand customer needs and recommend the ideal product through tailored solutions and expert advice
• Support customers with the initial setup and discovery of their new devices
  Apply for this Position