Technician, Generalist Service Representative

Join our field services team as a Service Technician and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.
What will you do?
* Install, commission, and maintain customer systems according to established procedures and safety standards
* Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
* Create accurate technical documentation and service reports that support quality and compliance
* Engage with customers to understand their needs and identify opportunities for additional support
What are the key skills we are looking for?
* Active Listening - developing level; understanding customer concerns and translating them into actionable service responses
* Customer Support - foundational lev...

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