Technician, Generalist Service Representative

Join our field services team as a Service Technician and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships. What will you do? Install, commission, and maintain customer systems according to established procedures and safety standards Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance Create accurate technical documentation and service reports that support quality and compliance Engage with customers to understand their needs and identify opportunities for additional support What are the key skills we are looking for? Active Listening — developing level; understanding customer concerns and translating them into actionable service responses Customer Support — foundational level; delivering responsive service that builds trust and satisfaction Maintenance and Repair — developing level; execut...

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