Job Description
RTD Talent Solutions is currently representing a telecom compliance and communications technology company supporting high volume inbound and outbound communications infrastructure. The organization operates across caller authentication, branded communications, AI enabled communication tools, SIP VPN infrastructure, DID management, and API driven telecom platforms.
Our client is seeking a Technical Writer for a remote Florida based contract engagement expected to run 3+ months. This person will review the company UI, website, and platform workflows, then create clear step by step documentation explaining how users complete key actions.
Key responsibilities include:
* Creating user guides, SOPs, help documents, FAQs, and knowledge base content
* Navigating web based software workflows and documenting each process accurately
* Capturing and organizing screenshots where needed
* Working with product, ...