Technical Support

TEKsystems

📍 Wappingers Falls, NY, United States

Full-time other-general

Job Description

IT Support Technician
Location: Wappingers Falls, NY (On-Site, 5 Days/Week)
Schedule: 35 Hours/Week (Flexible)
Pay: $20/$22 hour
Overview
Looking to break into IT? This is a hands-on entry-level support role where you’ll gain real-world experience supporting enterprise systems, internal users, and field technicians. Ideal for recent grads, candidates with certifications, or anyone looking to launch a long-term IT career.
You’ll be the first point of contact for technical issues—learning fast, building foundational skills, and getting exposure to tools used in corporate IT environments.

What You’ll Do

+ Provide Tier 1 support for desktops, laptops, mobile devices, and peripherals

+ Troubleshoot hardware, software, and network issues (Windows, Office 365, VPN)

+ Support user onboarding/offboarding (account setup, equipment provisioning)

+ Assist remote users and field technicians across multiple locations

+ Track and...
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