technical support supervisor

Technical Support Supervisor

Posted on June 15, 2026 by Celayix Inc.

Location

Vancouver, BC V6C 2T5

Hybrid work – must work both in person and remotely.

Salary

$100,000 to $130,000 per year (pending negotiation) / 35 to 40 hours per week.

Employment terms

Permanent, full‑time employment with flexible hours. Start date: as soon as possible.

Responsibilities

• Respond to users experiencing difficulties with computer equipment.
• Consult user guides, technical manuals and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software.
• Supervise other technical support workers in the group.
• Provide busi...