Technical Support Specialist, UAE
SFORS
📍 dubai, dubai emirate, United-Arab-Emirates
Job Description
Hello!
We are SFORS — a trading company where traders become successful!
We specialize in trading on global financial markets and are one of the key players in the prop trading industry and leaders in the premarket sector.
For the past 20 years, the company has been successful in the stock market thanks to significant investments in trader development, trading technologies, a progressive risk management model, and the creation of effective trading strategies — all of which help traders achieve success.
At the same time, SFORS operates exclusively with its own funds and does not attract external investments.
We are looking for an L1 Support Specialist to strengthen our IT Support team.
Working hours: 09:00 AM to 6:00 PM.
Work format : office-based.
Key responsibilities:
Processing requests in ServiceDesk: prioritization, classification, and escalation of requests to L2 i...