Technical Support Specialist

TEKsystems

📍 Southfield, MI, United States

Full-time other-general

Job Description

Description
Minimum Qualifications:
• Associate’s degree in Information Technology or a related field
• Proven experience in asset management and IT deployment, preferably in an educational or large enterprise setting.
• desktop/computer support experience demonstrating the ability to troubleshoot and perform routine maintenance on computers and peripheral equipment. Experience with Apple, HP, Lenovo, and Dell products preferred.
• Must demonstrate proficiency with Microsoft 365 products such as Word, Excel, Outlook, Teams, and SharePoint.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills to interact with various stakeholders.
• High attention to detail and commitment to quality.
• Ability to follow strict procedures and create reports reflecting accurate metrics.
• Ability to work well under pressure, meet deadlines and prioritize requests with professionalism and emp...
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