Technical Support Specialist

SONDA

📍 são paulo, são paulo, Brazil

Full-time Assistência técnica e administração

Job Description

Role Overview

We are looking for a Technical Support Specialist who wants to learn and transform their career. The role involves providing on-site technical support to end-users, performing corrective and preventive maintenance on IT equipment, and supporting the technical team in resolving complex incidents.

What You Will Do

  • Provide on-site technical support
  • Perform maintenance on desktops, laptops, servers, and other IT equipment
  • Diagnose and solve hardware, software, and system incidents
  • Support network infrastructure

Why It Might Be a Fit

Ideal for those with a Bachelor's degree in Computer Science or related areas, experience in field technical support, and knowledge of hardware and software maintenance.

Requirements

  • Bachelor's degree in Computer Science or related areas
  • Experience in field technical support
  • Knowledge of hardware and software maintenance