Technical Support Specialist (POS Admin)

Are you a technical problem-solver with experience managing and troubleshooting Point of Sale systems? We're looking for a POS Admin to join our team!

What You’ll Do:

• Manage and update POS & back-office menus, printer configurations, and video routing.
• Troubleshoot OS, network connectivity, routers, and firewalls.
• Handle incident/request queue management and collaborate closely with support & dev teams.
• Update knowledge base articles and train support staff on best practices.

What We’re Looking For:

• Experience: 2+ years in POS technical support or configuration.
• Language: Advanced English proficiency (B2+ spoken & written).
• Skills: Strong OS/networking troubleshooting; ITIL knowledge is a big plus.