Technical Support Specialist: Multi-Channel & Hardware

Motive is seeking a Technical Support Specialist in Mexico City to provide empathetic customer resolutions across phone, email, and chat. The specialist will be responsible for troubleshooting issues, engaging escalation pathways, and maintaining excellent communication with customers and internal teams.

The ideal candidate should have a Computer Science background, fluency in English and Spanish, and demonstrate the ability to resolve complex technical issues efficiently while maintaining professionalism.