Job Description
This position provides technical end-user desktop computer support under supervision. Responsibilities include installing, configuring, and troubleshooting desktop systems, workstations, and network issues under supervision.
Key Responsibilities:
+ Participate in the resolution of end user’s desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware.
+ Provide support and technical setup at some trade shows which includes periodic travel.
+ Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools.
+ Perform troubleshooting...
Key Responsibilities:
+ Participate in the resolution of end user’s desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware.
+ Provide support and technical setup at some trade shows which includes periodic travel.
+ Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools.
+ Perform troubleshooting...