Technical Support Specialist (Bilingual – French/English)

## Technical Support Specialist (Bilingual – French/English)Applyremote type: Hybridlocations: Vaughantime type: Full timeposted on: Posted 3 Days Agojob requisition id: R3484**Your Responsibilities*** Act as a technical expert, resolving complex service issues with effective, long-term solutions* Guide technicians on Miele diagnostic tools, software, and service procedures* Maintain up-to-date knowledge of Miele products, technologies, and service processes* Support the launch and implementation of new products and innovations* Partner with Product Support to identify product quality trends and communicate solutions* Collaborate with Domestic Service to improve training, processes, and technician performance* Assist with parts and accessory identification and ordering* Create and manage work orders and service documentation with high accuracy* Respond to internal inquiries with professionalism and efficiency* Contribute to continuous improvement in processes, documentation, ...

Apply for this Position