Technical Support Specialist at Options Consulting
O
Options Consulting Solutions
📍 toronto, on, Canada
Job Description
Step into a dynamic role as a Technical Support Specialist with Options Consulting Solutions, providing robust IT Helpdesk support. Engage directly with users while managing diverse technical tasks.
You will be the first point of contact for troubleshooting issues, offering hands-on support in a mission-driven organization. Your role will include systems administration, AV support, and asset management, all while promoting a collaborative technical environment. This is an excellent opportunity for someone eager to grow their skills in a reliable IT setting.
Key Responsibilities:
• Offer hands-on Tier 1-2 technical support to users
• Troubleshoot a variety of technical issues and challenges
• Manage installations of desktops, laptops, and peripherals
• Facilitate Microsoft 365 and essential applications support
• Configure AV systems, including video conferencing tools
Requirements:
• Minimum of 2 years in a Helpdesk or Technical Support role
• IT diploma o...
You will be the first point of contact for troubleshooting issues, offering hands-on support in a mission-driven organization. Your role will include systems administration, AV support, and asset management, all while promoting a collaborative technical environment. This is an excellent opportunity for someone eager to grow their skills in a reliable IT setting.
Key Responsibilities:
• Offer hands-on Tier 1-2 technical support to users
• Troubleshoot a variety of technical issues and challenges
• Manage installations of desktops, laptops, and peripherals
• Facilitate Microsoft 365 and essential applications support
• Configure AV systems, including video conferencing tools
Requirements:
• Minimum of 2 years in a Helpdesk or Technical Support role
• IT diploma o...