Job Description
WHO YOU ARE
As a Technical Support Specialist, you ensure the smooth operation and business continuity of digital products and IT services across the Store in Lyssach. You combine hands‑on support with proactive maintenance and stakeholder collaboration.
- Experience in IT support, technical services, or high passion within this field
- Solid understanding of hardware, software, and IT infrastructure
- Familiarity with IT service management, IKEA processes and tools
- Strong problem‑solving skills and ability to work independently
- Customer‑oriented with excellent communication skills
- Ability to manage multiple priorities in a dynamic environment
- Basic understanding of project and change management
- Interest in digital innovation and emerging technologies
- Fluent in German and good understanding in English
YOUR RESPONSIBILITIES
- Ensure availability of digita...