Technical Support Service Desk in Victoria
B
British Columbia Public Service Careers
📍 victoria, capital regional district, Canada
Job Description
Enhance your technical skills as a Service Desk Support specialist with the Office of the Ombudsperson in Victoria, BC. Provide critical support to approximately 240 staff in a hybrid environment.
This full-time position under ISL 15R offers the chance to work directly with a range of Microsoft technologies such as Active Directory and Microsoft 365. Your role will involve triaging incidents, provisioning devices, and troubleshooting user access to collaboration tools. Join a team focused on continuous improvement in a modern tech-focused workplace.
Key Responsibilities:
• Triage and respond to service requests promptly
• Provision endpoint devices to staff members
• Troubleshoot Access and collaboration tool issues
• Maintain comprehensive technical documentation
• Conduct IT project support and technology research
Requirements:
• Must be eligible to work in Canada
• Strong technical knowledge of Microsof...
This full-time position under ISL 15R offers the chance to work directly with a range of Microsoft technologies such as Active Directory and Microsoft 365. Your role will involve triaging incidents, provisioning devices, and troubleshooting user access to collaboration tools. Join a team focused on continuous improvement in a modern tech-focused workplace.
Key Responsibilities:
• Triage and respond to service requests promptly
• Provision endpoint devices to staff members
• Troubleshoot Access and collaboration tool issues
• Maintain comprehensive technical documentation
• Conduct IT project support and technology research
Requirements:
• Must be eligible to work in Canada
• Strong technical knowledge of Microsof...