Technical Support Repersentative L1
Murkez Technologies
📍 lahore, punjab, Pakistan
Job Description
We are an emerging business consulting company providing services to industry-leading clientele in North America, Europe, and the Middle East.
We have a multidisciplinary service portfolio catering to 19 clients across 3 continents including market leaders in the Telecom, Healthcare, Insurance, Energy, Food, and Real Estate industries.
Job Description
Job Title: Technical Support Representative- L1
About the Role: We’re looking for a motivated, detail-oriented Technical Support Representative I to support a US‑based client operating fuel stations and convenience stores. The ideal candidate has basic troubleshooting ability, a willingness to learn POS and store systems, and patience working through issues with store staff and customers. This role handles day-to-day Level 1 support, resolves routine technical issues, and escalates more complex matters to senior team members. The successful candidate manages open tickets, follows doc...