Technical Support Intern, Remote Patient Care & CRM

Job Description

Purpose of the Job: Working under general to direct supervision in accordance with Company policies, practices and procedures. Working in a team of Technical Support Specialists (TSSs) who provide remotely the clinical and technical guidance on the use and operation of Abbott CRM products to the medical community and various Abbott departments. This internship is office-based and all interactions are performed remotely through standard ways of communication (phone, email, etc).

Responsibilities and Training

• Provide technical support services in the field of Remote Patient Monitoring and CRM devices.
• Provide technical information to customers in response to inquiries/report from the field.
• Perform product evaluations and testing based on reports from the field.
• Provide back‑up support to Field Clinical Engineering/Sales Representatives in the areas of sales support (remote care and device management), regiona...