Technical Support Executive (Field)
M
Meraki 2 Ltd t/as Magnus Search
📍 Newhaven, East Sussex, United Kingdom
Job Description
Technical Support Executive (Field)
We are looking for a proactive, customer-focused Technical Support Executive (Field) to join our growing UK team. This is a varied and hands-on role that combines technical support, quality assurance, customer service and continuous improvement.
You will play a key role in supporting our customers across the UK and Ireland by delivering technical expertise, resolving product issues, improving quality standards and contributing to the successful introduction of new products. Working closely with internal teams and customers, you will help ensure an outstanding customer experience while supporting business growth.
Technical Support Executive (Field) Key Responsibilities
* Provide first-line technical support to customers across the UK and Ireland, assisting with technical enquiries and product-related issues.
* Support the Technical Support Manager with major projects, key accounts and complex technical opportunit...
We are looking for a proactive, customer-focused Technical Support Executive (Field) to join our growing UK team. This is a varied and hands-on role that combines technical support, quality assurance, customer service and continuous improvement.
You will play a key role in supporting our customers across the UK and Ireland by delivering technical expertise, resolving product issues, improving quality standards and contributing to the successful introduction of new products. Working closely with internal teams and customers, you will help ensure an outstanding customer experience while supporting business growth.
Technical Support Executive (Field) Key Responsibilities
* Provide first-line technical support to customers across the UK and Ireland, assisting with technical enquiries and product-related issues.
* Support the Technical Support Manager with major projects, key accounts and complex technical opportunit...