Technical Support Engineer | Santiago, Chile

Be part of Network Control, a team within Enterprise Software that delivers world-class network management systems for utilities and power companies. You will support customers using Network Manager, our SCADA/EMS/GMS platform, ensuring their systems run smoothly in production. You will join a skilled, engaged team where your work directly impacts communities and society. This role offers real growth opportunities in a global, collaborative environment.

How you'll make an impact

• Provide first-line support to customers using Network Manager.
• Manage and resolve incoming support requests from utility and power companies.
• Support planned and unplanned outage management processes.
• Assist customers with SCADA, EMS, and GMS systems in live production environments.
• Collaborate with your team to troubleshoot and find solutions quickly.
• Contribute to the continuous improvement of support processes.
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