Technical Support Engineer

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Hiring Alert | Technical Support Engineer / Service Desk L

1
📍 Work Location: Pu

ne💼 Role: Service Desk L1 Support Engine

er💰 Maximum CTC: ₹7 L

PA🧑 💻 Experience: 1+ Years Relevant Experien

ce
Mandatory Ski

lls
✔ ServiceNow Ticketing

Tool✔ Active Directory (Password Reset & Account Unl

ock)✔ Office 365 / Exchange On

line✔ Azure AD (Basic Knowle

dge)✔ Outlook Configuration & Troubleshoo

ting✔ Microsoft Teams, SharePoint & OneDrive Sup

port✔ Windows OS Troubleshoo

ting✔ VPN & Network Troubleshoo

ting✔ Excellent Communication Sk

ills
Key Responsibil

itiesProvide first-level technical support to end u

sers.Resolve incidents and service requests via phone, email, chat, and web tic

kets.Troubleshoot hardware, software, network, and Office 365 is

sues.Manage Active Direc...