Technical Support Engineer
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Intelliswift Software Inc
📍 Phoenix, Arizona, United States
Job Description
Customer Job
Technical Support Engineer
Job ID: 21-12887
Find bugs and apply engineering rigor to reproduce and diagnose those bugs
Write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively
Conduct exploratory tests to check if the product feels native and report linguistic bugs where UI text is hard to understand
Troubleshoot bugs filed to reproduce issues, verify steps to reproduce and prioritize for fixes
Monitor and escalate aging bugs