Technical Support Engineer
F
First Recruitment Services
📍 Partridge Green, West Sussex, United Kingdom
Job Description
We have a great opportunity for a Technical Support Engineer from an electronics background to join a small and close-knit team in an all-round technical support role.
This would suit a field service/installation Engineer with strong electronics knowledge who wants to be based in one place office/factory-based or a graduate (or equivalent) in Electronic Engineering with customer service skills and experience.
It’s a fully office and factory based role supporting customers directly, assembling products and testing/fault finding.
Job duties:
* Provide technical support to customers globally via phone, email and messaging platforms
* Manage and respond to incoming support queries, offering clear and effective solutions
* Troubleshoot electronic and IP-based systems remotely
* Assemble, test, fault-find and repair products on-site
* Assist with product configuration and preparation prior to dispatch
* Support intern...
This would suit a field service/installation Engineer with strong electronics knowledge who wants to be based in one place office/factory-based or a graduate (or equivalent) in Electronic Engineering with customer service skills and experience.
It’s a fully office and factory based role supporting customers directly, assembling products and testing/fault finding.
Job duties:
* Provide technical support to customers globally via phone, email and messaging platforms
* Manage and respond to incoming support queries, offering clear and effective solutions
* Troubleshoot electronic and IP-based systems remotely
* Assemble, test, fault-find and repair products on-site
* Assist with product configuration and preparation prior to dispatch
* Support intern...