Technical Support Engineer (Office in Cabanatuan)(Area Handle: Region 2 and 3)

Salary Range: Php 18,000.00 - Php 21,000.00

JOB SUMMARY

To provide timely and effective technical assistance for internal systems, hardware, and software, ensuring smooth operations and minimal downtime. The Technical Support Engineer serves as the first line of defense for resolving IT issues, maintaining system integrity, and supporting end-users across the organization.

DUTIES AND RESPONSIBILITIES:

Issue Resolution

• Diagnose and resolve hardware, software, and network problems
• Respond to support tickets, emails, and calls from internal users

System Setup & Maintenance

• Install and configure operating systems, applications, and devices
• Perform routine system checks and updates

User Support

• Assist with login issues, password resets, and access requests
• Provide guidance on using internal tools and p...