Technical Support Engineer - Network IP Telephony

Job Title

Technical Support Engineer - Network IP Telephony

Certification

• Cisco Certified Network Associate (CCNA)
• CompTIA Network
• CCNP Voice certification
• Cisco Certified Design Associate (CCDA)

Experience

6

Responsibilities

• Ensure high availability and reliable performance of the Network & IP Telephony environment.
• Design and implement IP telephony solutions including voice mail call routing and conferencing.
• Configure Cisco IP phones Call Manager and other related components.
• Troubleshoot and resolve IP telephony issues.
• Maintain and optimize IP telephony infrastructure.
• Integrate IP telephony systems with other network infrastructure components such as routers switches and firewalls.
• Ensure seamless interoperability between voice and data networks.
• Implement security measures to protect the IP t...