Technical Support Engineer II

Summary

Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing world‑class support to our customers. The ideal candidate is a responsible and motivated self‑starter with a desire to learn modern technologies and solve technical questions. This individual should have significant technical knowledge and understanding of IT, networking, and cyber security concepts, combined with the ability to troubleshoot technical customer issues and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support team manager.

Location

Please note you will be required to commute to the office 3 days per week; the office is based in Taguig City.

What You'll Do

• Provide post‑sale technical support to customers and partners
• Assess and document reported customer issues
• Formulate and communicate resolution plans
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