Technical Support Coordinator

Summary

Reports to the Manager, System Infra Tech. Responsibilities include coordinating and monitoring the personal computer (PC) replacement program for Beacon Healthcare System. Coordinates the timely delivery of PCs to end-user departments. Serves as a point person who contacts vendor(s) for the purchase of authorized computer equipment and software programs. Installs new and replacement computer equipment and provides maintenance of equipment. Provides support of PC-related software and operations and serves as a technical resource to the Technical Support Specialists.

MISSION, VALUES and SERVICE GOALS

Assists the Manager, System Infra Tech in maintaining state-of-the-art hardware and software ...