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Technical Support Analyst

Central Parking

📍 Chippenham, England, United Kingdom

Full-time Computer Occupations
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Job Description

About the role:

As a Technical Support team member, you will:

  • grow an in-depth understanding of the products we offer

  • Assist clients with general enquiries, questions and service requests.

  • Develop troubleshooting skills to be able to identify, replicate, diagnose, and resolve technical issues within a variety of systems.

  • Work with our 2nd line Technical Support to resolve more complex cases

  • Ensure clients are kept up to date with progress and timelines

    • Being part of the 1st line Technical Support Analysts, you will be the first point of contact for clients, building friendly and trusting relationships both via phone and email/helpdesk environment.


    Working Monday to Friday as standard, with evening and weekend to cover urgent issues on a rota basis.


    Skills

  • Great customer service skills and attention to detail

  • A passion for IT

  • Excited an...
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    Job Details

    Location Chippenham, England
    Job Type Full-time
    Category Computer Occupations
    Posted June 23, 2026
    Deadline August 02, 2026