Job Description
Are you the go-to person when someone’s computer acts up? Do you enjoy solving tech problems and helping people stay connected and productive? If so, we’d love to meet you!
We're looking for an individual with general IT knowledge and troubleshooting skills; someone who is eager to learn and based in Kenya to join our team as a Tech Agent - General IT Support. You’ll be tasked with providing essential support and assistance to customers through various platforms. You’ll be the first point of contact for users experiencing technical issues, helping them troubleshoot and resolve everyday IT challenges.
What You'll Do: