Technical Support Advisor (Italian, Polish, Spanish, Or Portuguese)

Is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.About the jobTechnical Support Advisor (Italian, Polish, Spanish, or Portuguese)ResponsibilitiesCommunicate effectively with customers, providing clear and professional support.Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.Apply logical and critical thinking to analyze problems and identify effective solutions.Collaborate with internal teams to escalate and resolve complex technical issues when needed.RequirementsNative or fluent-level proficiency in English (C1), plus working knowledge of at least one of the following languages: Italian, Polish, Spanish, or Portuguese (C1).Education or hands-on experience in IT, particularly in areas such as cloud technologies, productivity software (e...

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