Job Description
Is this role right for you?
In this role, you will:• You are exceptional in managing Discovery & Configuration Management Database (CMDB) in ServiceNow®.
• You are interested in maintaining information about IT hardware & software assets, in order to report on the value and ownership of financial assets throughout their lifecycle, and to determine key attributes and relationships between assets.
• You are eager to assist in conducting configuration audits and coordinate with Technical Service Owners to correct issues and identify opportunities for process improvement.
• You are adept in working with Technical Service Owners and Subject Matter Experts to build relationships between assets and ensure the accuracy of the Configuration Items (CIs) within the CMDB.
• You thrive on assisting the Configuration Management team to prepare the Configuration management plan.
• You embrace the opportunity to collaborate with IT Owners and Change Management in the as...