Technical Service Engineer

International Trade and Development

📍 Johns Creek, Georgia, United States

Full-time Engineers

Job Description

Responsibilities

  • Support technical responses to customers (VOC and Claims)
  • Support product quality certification (Documentation, sample testing, plant trials)
  • Support new product demand development (Inquiry review, product promotion)
  • Conduct steel market analysis and steel trend investigation
     
  • Requirements
  • Bachelor’s or Master’s degree in Engineering (preferably in Metallurgy or Material Science)
  • 1~3 years of experience in technical services or steel industry (preferred)
  • Professional business etiquette and positive attitude
  • Strong communication skills and customer service oriented
  • Engineering mindset and problem-solving skills
  • Fluent in English and Korean with native-level English proficiency
  • Proficient in MS Office applications
  • Ability to travel and a valid driver's license
     
  • Benefits
  • Health, dental, and vision insurance
  • 401(K)
  • PTO