Job Description
The Role:
As Technical Service Engineer you will be part of our technical service team, providing technical support to local customers and developing your professional career in a highly professional environment with innovative equipment.
This is a field-based role covering customers around the Chester/Manchester/Warrington area.
What you will do:
- Perform pre-installations, installations and maintenance activity
- Perform training, both internally and externally where needed
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
- Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ...