Technical Product Specialist - Portuguese

Job description:

• We are specifically looking for bilingual candidates fluent in both English and Portuguese .


• This role requires strong written and verbal communication skills in both languages to effectively support our diverse customer base.
• Our clients love our product; it’s very popular and incredibly unique (and fun) to provide support in an environment where most interactions are very positive.
• This is a full-time position.
• As a Technical Product Specialist, you will use critical thinking and problem-solving skills to manage complex end-user support cases.
• With a thorough understanding of our product, the person in this role will have expert-level knowledge of complex workflows, integrations, automatons, issue resolution, APIs, reporting tools, and more.
• About The Role · Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels. (Emails and chat...