Technical Onboarding Specialist (MXDR)

GoSecure is an Equal Opportunity Employer committed to hiring a diverse work team (EEO/AA).

Summary

The Technical Onboarding Specialist works at the intersection of our clients and GoSecure’s specialized engineering and operations teams. This role is responsible for directing the structured, technical delivery of GoSecure's managed security services, ensuring that clients are successfully integrated into our MXDR stack (including SIEM, MDR, IDR, NGAV, and Vulnerability Management) smoothly and efficiently.

Duties and responsibilities

Client Implementation & Coordination

Technical Onboarding Delivery: Coordinate the post-sales technical onboarding of new clients, leading them from kickoff through architecture discovery, agent deployment alignment, and active service validation.

Cross-Functional Alignment: Act as the primary technical coordination point between clients and internal teams to systematically t...