Technical Lead Implementation Specialist

Winning Form

📍 durban, ethekwini metropolitan municipality, South-Africa

Full-time Other-General

Job Description

Technical Lead Implementation Specialist

Job Info

  • Job Identification 2190
  • Job Category Information and Communication Technology
  • Posting Date 07/13/2026, 02:06 PM
  • Job Schedule Full time

Responsibilities

  • Lead direct and indirect reports for the successful implementation of allocated projects.
  • Work with management to ensure the team is appropriately resourced and members are equipped with requisite skills for both current and future projects.
  • Ensure cross‑functional team alignment with company strategy.
  • Lead, manage, and optimize technical operations across relevant areas of control.
  • Create, test, and implement strategies based on customer behaviours, demographics, dialer settings, technology and data outputs in conjunction with devised strategies.
  • Create mitigation plans for capacity risks or gaps by managing dependencies across operatin...
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